1. Acceptance of Terms
By accessing and using this website, customers agree to be bound by these Terms & Conditions, Privacy Policy, and other applicable policies. E-commerce websites in India commonly require users to accept such terms before purchasing products.
2. Products
- We sell laboratory consumables, diagnostic products, reagents, sample collection materials, and related laboratory supplies.
- Product images are for reference only.
- Specifications may change without prior notice.
3. Eligibility
Customers must be at least 18 years old and legally capable of entering into a binding contract.
4. Pricing and Payments
- All prices are displayed in Indian Rupees (INR).
- GST and applicable taxes will be charged as per law.
- Orders will be processed only after successful payment confirmation.
5. Order Acceptance
- We reserve the right to accept or reject any order.
- Orders may be cancelled due to stock unavailability, pricing errors, regulatory restrictions, or suspected fraud.
6. Shipping and Delivery
- Delivery timelines are estimates only.
- Delays caused by courier services, natural disasters, strikes, or other events beyond our control are not our responsibility.
- Risk of loss passes to the customer upon delivery.
7. Returns and Refunds
- Due to hygiene and quality requirements, laboratory consumables, reagents, and sterile products cannot be returned once opened.
- Damaged or incorrect products must be reported within 48 hours of delivery.
- Approved refunds will be processed within 7–14 business days.
- Return, refund, and exchange policies are clearly disclosed to customers.
8. Warranty Disclaimer
Unless specifically stated, products are supplied without additional warranties beyond those provided by the manufacturer.
9. User Responsibilities
Customers agree: to provide accurate information; not to misuse the website; not to upload false, harmful, or unlawful content.
10. Intellectual Property
All website content, logos, product descriptions, images, and trademarks are the property of the company and may not be copied without written permission.
11. Limitation of Liability
The company shall not be liable for indirect, incidental, special, or consequential damages arising from the use of products or the website.
12. Regulatory Compliance
Customers purchasing laboratory products must comply with all applicable laws, regulations, and laboratory safety requirements.
13. Privacy Policy
Customer information will be handled according to our Privacy Policy and applicable Indian laws.
14. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.
15. Contact Information
LABXMART — reach us at hello@labxmart.com.
16. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on the website.